# Control Alt Delete Managed IT Services

> Control Alt Delete (CAD) is a managed service provider (MSP) and managed security services provider (MSSP) based in British Columbia, Canada, serving small and mid-size businesses (10-100 people) across the Lower Mainland, Sea-to-Sky corridor, and Alberta since 2013. Flat-rate, month-to-month managed IT with a 15-minute response target. Contact: helpdesk@ctrl-alt-delete.ca, +1-778-771-1676.

## Services
- [Managed IT Support](https://ctrl-alt-delete.ca/services/managed-it-support/): 24/7 help desk, monitoring, and patching; most issues picked up within 15 minutes.
- [Managed Cybersecurity (MSSP)](https://ctrl-alt-delete.ca/services/managed-cybersecurity/): 24/7 threat monitoring and response, EDR, email security, security awareness training, penetration testing. Zero successful ransomware incidents on managed clients; 2,000+ users protected.
- [Managed Data Backups](https://ctrl-alt-delete.ca/services/managed-data-backups/): automated, encrypted, tested backups with fast recovery.
- [Cloud Computing](https://ctrl-alt-delete.ca/services/cloud-computing/): Microsoft 365 and cloud migrations, managed and optimized.
- [IT Consulting & vCIO](https://ctrl-alt-delete.ca/services/it-consulting/): technology strategy, budgets, and roadmaps.
- [Network & Server Support](https://ctrl-alt-delete.ca/services/network-support/): Wi-Fi, networks, and servers installed and monitored.
- [Web Design](https://ctrl-alt-delete.ca/services/web-design/), [SEO](https://ctrl-alt-delete.ca/services/seo/), [Google Ad Management](https://ctrl-alt-delete.ca/services/google-ad-management/), [AI Consulting](https://ctrl-alt-delete.ca/services/ai-consulting/), [Application Design](https://ctrl-alt-delete.ca/services/application-design/).

## Locations
- [Vancouver](https://ctrl-alt-delete.ca/locations-served/british-columbia/vancouver/): managed IT services for Vancouver small businesses.
- Also serving Burnaby, Surrey, Abbotsford, Chilliwack, Whistler, Kelowna, Kamloops, and Victoria in BC, plus Calgary, Alberta. Directory: https://ctrl-alt-delete.ca/locations-served/

## Guides
- [What is a managed service provider (MSP)?](https://ctrl-alt-delete.ca/blog/what-is-a-managed-service-provider/): what an MSP does, costs, MSP vs break-fix vs MSSP.
- [Managed IT services cost in Vancouver](https://ctrl-alt-delete.ca/blog/managed-it-services-cost-vancouver/): typical Vancouver pricing ($110-$185 CAD/user/month all-in), the four pricing models, quote red flags, and managed vs in-house math.
- [Windows 10 end of support](https://ctrl-alt-delete.ca/blog/windows-10-end-of-support/): what EOS means, ESU costs ($61 USD/device year one, doubling yearly to October 2028), and migration planning.
- [What is penetration testing?](https://ctrl-alt-delete.ca/blog/what-is-penetration-testing/): pen test vs vulnerability scan, types, SMB pricing ($5,000-$30,000 CAD), and when it's needed.

## Key facts
- In business since 2013; 60+ clients; 15 team members.
- Pricing: flat-rate, all-inclusive, month-to-month; clients save about 30% on IT costs on average.
- Security baseline on every plan: MFA, endpoint protection, tested backups.
- Client portal automates onboarding, offboarding, and hardware procurement.

## Company
- [About](https://ctrl-alt-delete.ca/about/)
- [Contact](https://ctrl-alt-delete.ca/contact/)
- [LinkedIn](https://www.linkedin.com/company/controlaltdelete-managed-it-services/)
- [Facebook](https://www.facebook.com/ctrlaltdeleteitservices/)
- [Google Business Profile](https://maps.app.goo.gl/shgUW53zkorthWbs7)