Control Alt Delete is a Lower Mainland managed service provider supporting businesses from Vancouver to Surrey with one flat monthly fee: unlimited IT support, cybersecurity, cloud, and backups. Our response target is 15 minutes, most issues are fixed remotely the same hour, and onsite coverage spans Burnaby, Richmond, Surrey, Coquitlam, and North Vancouver. In business since 2013, month-to-month terms.
The Lower Mainland is one economy split by water. A company with an office in North Vancouver, a warehouse on Annacis Island, and staff in Surrey is normal here, and it is exactly the setup that breaks hourly IT support. Every site visit crosses a bridge or a tunnel, every crossing is an hour you are billed for, and providers quietly stop showing up for the sites on the far side of the Port Mann.
We built our model for that geography. Remote-first support resolves roughly nine in ten tickets without a vehicle moving, monitoring catches most problems before staff notice, and onsite work is scheduled in regional batches so a technician handles your Richmond and Delta sites in one run instead of two invoices. Whether the fix happens over the Lions Gate, through the Massey Tunnel, or across the Alex Fraser, the fee is the same flat monthly rate.
Vancouver. Downtown towers, Mount Pleasant studios, East Van shops. Our largest service area, with its own dedicated managed IT services Vancouver page covering neighbourhood-level detail.
Burnaby. Head offices and light industrial around Still Creek, Big Bend, and the Production Way corridor. Full detail on the Burnaby IT services page.
Richmond. Logistics, import-export, and manufacturing around Bridgeport, Ironwood, and the airport lands, where a down network means trucks waiting at a dock door.
Surrey. The fastest-growing city in BC, from Newton trades HQs to Surrey City Centre professional offices. Full detail on the Surrey IT services page.
Coquitlam and the Tri-Cities. Growing professional and healthcare practices that have outgrown one-person IT.
North Vancouver. Shipyards-district offices, marine services, and North Shore professional firms that are tired of providers who treat the Lions Gate as a reason to charge more.
We also serve Vancouver Island through our Victoria managed IT team, so companies with a foot on each side of the Strait keep one provider.
Annacis Island, Big Bend, and Ironwood run on warehouse Wi-Fi, scanners, scales, and dispatch software. We design networks that survive metal racking and forklift traffic.
One documented environment, one help desk number, one monthly fee across every location. Staff in Surrey get the same 15-minute response target as head office in Vancouver.
Surrey and the Tri-Cities are adding businesses faster than anywhere in the province, and most hit the same wall around 15 staff: the owner is the IT department. Managed IT replaces that with senior technicians for less than a junior hire.
Trades, property management, and services companies whose people live in trucks need email, files, and job software that work anywhere, secured with MFA so a lost phone is an inconvenience, not a breach.
Flat-rate, all-inclusive, month-to-month. Managed IT support with 24/7 monitoring and patching. Managed cybersecurity with MFA, EDR, and staff training included, never an upsell. Cloud computing built on Microsoft 365. Managed data backups, automated, encrypted, and tested. Network and server support plus vCIO consulting for budgets and roadmaps. Most clients end up spending less than they did on their previous IT setup.
24/7 help desk, monitoring, and patching with most issues picked up within 15 minutes.
Firewalls, EDR, MFA, and staff training that keep Lower Mainland businesses out of the headlines.
Microsoft 365 and cloud setups that let your team work securely from anywhere.
Automated, encrypted backups with fast recovery — a failure never costs you your data.
Reliable Wi-Fi, networks, and servers installed, monitored, and kept at full speed.
Strategy, budgets, and roadmaps that line your technology up with the business.
Tell us where your sites are and we will show you exactly where you stand. Call (778) 771-1676 or book below.
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