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Managed IT · Vancouver, BC

{ IT services for Vancouver small businesses. }

On-site and remote IT support, cybersecurity, and cloud for Vancouver small and mid-size businesses — from Downtown and Yaletown to Mount Pleasant and the West Side. One flat monthly fee, one accountable team.

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Serving from Downtown and Yaletown to Mount Pleasant and the West Side
Local IT, done right

Helping Vancouver businesses eliminate IT headaches.

Running a small business in Vancouver is demanding enough without fighting your own technology. Between sales, staffing, and serving customers, the last thing you need is to lose hours to a frozen laptop, a slow network, or a 2 a.m. security scare.

At Control Alt Delete we make your technology work for you, not against you. We handle the IT — proactively — so you stay focused on growing the business. Most issues are caught and fixed before you ever notice them.

From our Lower Mainland base we back Vancouver businesses with rapid remote response and on-site visits across the area whenever you need boots on the ground.

Whether you found us searching for a managed service provider in Vancouver or just "managed IT services near me," the promise is the same: senior technicians, a 15-minute response target, and security built in from day one rather than sold as an extra.

Vancouver skyline at dusk with the Coast Mountains, home of Control Alt Delete's managed IT clients
Built for Vancouver

IT that understands how Vancouver works.

Vancouver runs on small teams doing outsized work — agencies shipping campaigns, studios moving huge files, trades coordinating crews across Metro Vancouver, and startups scaling faster than their tooling. Each puts its own demands on technology.

Professional services & agencies

Client data, locked down

Law, accounting, consulting, and creative agencies hold sensitive client files. We build the MFA, encryption, and tested-backup posture that keeps that trust intact — and satisfies PIPA and client security questionnaires.

Film, media & creative

Big files, fast networks

Hollywood North runs on massive assets and hard deadlines. We keep storage, transfer, and collaboration fast — networks tuned for 4K workflows, cloud that doesn't choke on render day.

Construction & trades HQs

Office and field, one system

Estimators in the office, crews on sites from the North Shore to Surrey. Cloud-first setups keep drawings, job software, and email working everywhere — with security that travels too.

Tech & startups

Scale without an IT hire

Fast onboarding, sane device management, and SOC 2 prep for teams growing past the "everyone does their own IT" stage — enterprise-grade support at a fraction of a full-time hire.

Where we work: Downtown, Yaletown, Gastown, Mount Pleasant, Kitsilano, the West Side, and East Van — plus dedicated coverage in Burnaby and Surrey and the rest of Metro Vancouver. Rapid remote response every day; on-site visits whenever hardware needs hands.

Why managed IT

Why Vancouver businesses choose CAD.

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01

Proactive maintenance

We identify and fix issues before they disrupt your day — most never become tickets.

02

Flat, honest pricing

All-inclusive, month-to-month plans for 10–100 person teams. Clients save ~30% on IT costs on average.

03

15-minute response

Hit F1 or open the app and our team is on it — usually within 15 minutes of reporting.

04

Security-first by default

MFA, endpoint protection, and tested backups come standard on every plan — never an upsell.

05

Local & accountable

A named team that knows your setup and your Vancouver business — not a faceless call centre.

What we provide

IT services for Vancouver SMBs.

Managed IT Support

24/7 help desk, monitoring, and patching with most issues picked up within 15 minutes.

Managed Cybersecurity

Firewalls, EDR, MFA, and staff training that keep Vancouver businesses out of the headlines.

Cloud Computing

Microsoft 365 and cloud setups that let your team work securely from anywhere.

Managed Data Backups

Automated, encrypted backups with fast recovery — a failure never costs you your data.

Network & Server Support

Reliable Wi-Fi, networks, and servers installed, monitored, and kept at full speed.

IT Consulting & vCIO

Strategy, budgets, and roadmaps that line your technology up with the business.

Good to know

FAQs about IT services in Vancouver.

What size businesses do you support in Vancouver?+
Managed IT is ideal for 10–100 person small and mid-size businesses that want enterprise-grade support without a full in-house team.
How fast do you respond to an issue?+
Most tickets are picked up and worked within 15 minutes of being reported — saving about 10 minutes on every ticket.
Do you offer on-site support in Vancouver?+
Yes. You get fast remote response plus on-site visits whenever a problem needs hands on the hardware.
How do you protect against cyber threats?+
Layered security — firewalls, endpoint protection, monitoring, MFA, and staff training — backed by tested backups.
Can you help us migrate to the cloud?+
Absolutely. We handle Microsoft 365 and cloud migrations end-to-end, then manage and optimize them afterward.
What does a managed service provider (MSP) actually do?+
An MSP runs your company's technology for a flat monthly fee: monitoring systems around the clock, answering support requests within minutes, patching and securing every device, managing backups, and planning your IT budget. Instead of calling someone after things break, an MSP works to stop things breaking at all.
What's the difference between managed IT and break-fix support?+
Break-fix bills by the hour after something fails, which rewards your provider when you have problems. Managed IT flips the incentive: a predictable flat fee, and the provider profits by keeping your systems healthy so incidents don't happen.
Is your pricing month-to-month?+
Yes. All-inclusive, flat-rate, month-to-month — no long lock-in. Clients stay because they're happy.
Which Vancouver neighbourhoods do you serve?+
All of Vancouver proper — Downtown, Yaletown, Gastown, Mount Pleasant, Kitsilano, the West Side, and East Van — plus dedicated coverage across Metro Vancouver, including Burnaby and Surrey.
How do I choose an IT company in Vancouver?+
Ask three things: is pricing flat-rate or metered, what's the guaranteed response time in minutes, and is security included or an upsell. A good Vancouver IT company should answer flat-rate, under 30 minutes, and included — and give you references from businesses your size.
Free 30-minute consult

Say goodbye to Vancouver IT problems.

Tell us about your business and we'll show you exactly where you stand — no pressure, no obligation.

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