Your team shouldn't lose a morning to a mail server that won't sync or a laptop that won't join the VPN. Control Alt Delete is a Vancouver managed service provider (MSP) that keeps the technology behind your business quietly working — monitored around the clock, patched before it breaks, and backed by people who pick up the phone.
We support small and mid-size businesses from Downtown and Yaletown to Mount Pleasant, the West Side, and out along the Broadway tech corridor — on-site when it matters, remote when it's faster. One flat monthly rate, no surprise hourly invoices, no "we'll get to it next week."
Vancouver's business mix is unusual, and generic IT support treats every client the same. We don't.
Film, media & post-production ("Hollywood North"). Studios and post houses move enormous files on deadline and bring freelancers on and off projects weekly. We handle the storage throughput, secure file transfer, and fast onboarding/offboarding that keeps a production moving — without leaving credentials floating around after a contract wraps.
Creative & marketing agencies. Your clients trust you with their brand and their data. We lock down that confidentiality with proper access controls, device management, and backups, so a lost laptop in a Gastown café is an annoyance, not an incident.
Construction & trades. Coordinating crews across Metro Vancouver means your systems have to work from a job-site trailer as well as they do from the office. We keep field connectivity, mobile access, and project files reliable wherever the work is.
Professional & tech services. Law, accounting, clinics, and startups on Broadway all live and die by uptime and compliance. We give you the security posture and documentation your clients (and your insurer) expect.
We watch your servers, workstations, and network 24/7 and fix the small things before you feel them. Patches, updates, and health checks happen in the background — the goal is fewer tickets, not more.
When something does go wrong, your team reaches real technicians who know your setup — not a queue in another time zone. Most issues are resolved remotely in minutes; when hands-on help is needed, we're in Metro Vancouver.
Every managed plan carries a security baseline — endpoint protection, email filtering, MFA, and monitoring. For regulated or higher-risk businesses, our managed cybersecurity in Vancouver goes deeper.
We back up what matters and test that it actually restores, so ransomware or a dead drive is a bad hour, not a bad quarter. See managed data backups.
You get a technology partner who plans a year ahead — budgeting hardware refreshes, guiding cloud moves, and making sure IT spend maps to where your business is going. Explore IT consulting & vCIO.
From Microsoft 365 to server and network setup, we build infrastructure that scales with you. See cloud & infrastructure and network & server support.
Flat-rate pricing. Predictable monthly cost that covers support, monitoring, and security — so calling us for help never feels expensive.
Proactive, not reactive. We measure success by how little breaks, not how many tickets we close.
Local and responsive. Metro Vancouver coverage, on-site when you need it.
Plain-language partnership. You get a vCIO who explains the "why," not a vendor who hides behind jargon.
Call (778) 771-1676 or book below.