Managed IT Support For The Tourism Industry

Boost productivity, minimize downtime and support your businesses growth with outsourced IT services.

Tourism Expertise + IT Expertise + Cybersecurity Expertise = Your Success

In tourism, your teams are always on the move—and so are your clients. Whether you're running tour schedules, managing bookings, or coordinating across multiple locations, your tech needs to keep up without hiccups.

Control Alt Delete has helped over 60 Canadian companies stay connected and operational since 2013. Our Canadian-based IT team keeps your systems reliable and responsive so you can focus on creating great experiences for travelers.

Since 2013, Control Alt Delete has been the trusted IT partner for more than 60 Canadian companies, managing over 2,000 users. Our 22-person team of Canadian nice guys and gals (and general IT do-gooders) delivers responsive service and cutting-edge technology to keep your operations running like clockwork.

Tourism IT Services We Offer

IT Consulting Services

Our IT consulting services provide strategic guidance to help your business optimize technology, improve efficiency, and enhance security. Whether you're planning a cloud migration, upgrading your network, or strengthening cybersecurity, we offer expert insights and tailored solutions to meet your needs.

  • Technology assessments and IT strategy planning
  • Cloud migrations and infrastructure upgrades
  • Cybersecurity enhancements and compliance consulting
Learn More About IT Consulting

Managed IT Support

Our IT support team is your go-to partner for solving technical issues quickly and efficiently. Whether it’s troubleshooting software, installing new hardware, or setting up new systems, we provide expert help with a fast response time.

  • 24/7 help desk support
  • Onsite and remote assistance
  • Regular software updates and patch management
Learn More About Managed IT Support

Managed Cybersecurity

Protecting your business from cyber threats is critical in today’s digital age. We implement multi-layered cybersecurity solutions to safeguard your data and maintain customer trust.

  • Firewalls and antivirus solutions
  • Threat monitoring and incident response
  • Employee training to prevent phishing and other attacks
Learn More About Managed Cybersecurity

Managed Data Backups

Losing valuable data can be devastating for any business. Ctrl Alt Delete’s managed data backup services ensure your information is always secure, accessible, and recoverable when you need it most.

  • Automated backup solutions for continuous data protection
  • Flexible options, including cloud-based and local storage
  • Fast recovery times to minimize downtime and keep your business running
Learn More About Managed Data Backups

Computer Support

Keep your workstations running smoothly with our dedicated computer support services. We ensure your devices are optimized and free of performance issues.

  • Regular maintenance and health checks
  • Hardware upgrades and replacements
  • Device setup and configuration
Learn More About Computer Support

Network Support

Your network is the backbone of your operations. We ensure it’s fast, secure, and reliable, giving you the connectivity your business needs to thrive.

  • Network installation and setup
  • Monitoring and performance optimization
  • Wi-Fi management for reliable coverage
Learn More About Network Support

Server Support

Your servers are the foundation of your IT infrastructure. We ensure they’re secure, efficient, and always available to support your business operations.

  • Server installation and configuration
  • Server monitoring and incident response
  • Server patching and maintenance 
Learn More About Server Support

Cloud Computing

Our cloud solutions give you the flexibility to work from anywhere, reduce overhead, and adapt to change—without compromising security or performance.

  • Cloud strategy, setup, and deployment
  • Seamless migration from on-premise systems
  • Ongoing management, monitoring, and cost optimization
Learn More About Cloud Computing

Your Managed IT Questions Answered

Browse some of the frequently asked questions we get about managed IT support and our services.

Our managed IT plans offer top value and quality for Tourism Professionals. Tourism Professionals that outsource their IT to an MSP typically save 25-75% compared to hiring in-house. Plus, they get better service quality! Pricing ranges from $150-$250 per active user per month, plus any applicable project fees and hardware.

Switching to Control Alt Delete is seamless and straightforward. We understand the frustration of unresponsive IT support, so our dedicated transition team ensures smooth communication and handles every detail, from network setup to data migration, with minimal disruption. We take over quickly and efficiently, so you experience better service with no downtime or hassle.

We specialize in supporting small to medium-sized Tourism businesses in Vancouver, Whistler, and the Lower Mainland, typically with 10-100 employees.

We guarantee a response within 15 minutes for all support requests. That includes around the clock, 24/7 coverage.

You can send support tickets at the touch of a button. Just hit the F1 button or open our app, and our software automatically runs a diagnostic. Our techs get to work fixing the problem immediately, saving you the frustration of explaining what went wrong. This process saves an average of 10 minutes per ticket.

Yes, we have offices in Vancouver and Whistler with technicians distributed throughout the Lower Mainland area, including Calgary, Kelowna, and Victoria, to provide on-site support when needed. Browse all our locations served.

Our combination of rapid response times, local expertise, and background in cybersecurity sets us apart. We’re a bunch of nice guys and gals, the brightest and most seasoned engineers in the industry, and we truly love what we do.

Yes, our packages are month-to-month with no long-term commitments. We want our clients to stay with us for one reason only – they are extremely happy with our services.

By preventing downtime, optimizing your IT infrastructure, and providing predictable monthly costs, we help reduce unexpected expenses and improve overall efficiency.

Yes, our background in "white hat" hacking means we're equipped and prepared to protect your business from the latest cybersecurity threats.

Absolutely. We offer comprehensive cloud services, including migration planning, implementation, and ongoing management. 

Control Alt Delete provides expert setup, management, and ongoing support for all Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive. We ensure optimal performance and security, enabling seamless collaboration and productivity.

We implement automated backup solutions that protect your data from accidental deletion, hardware failures, and cyber threats. With Control Alt Delete's managed data backups, you can ensure Tourism business continuity and protect your valuable data from unexpected loss.

Simply schedule a free IT assessment using the button below. We'll review your current setup, discuss your needs, and provide a customized support plan for your Vancouver small business. 

Control Alt Delete Your IT Problems

Don’t let IT bottlenecks hold your business back from reaching your full potential. Experience the peace of mind that comes with expert, responsive, and local IT support. Take the first step towards stress-free IT management and optimize your Tourism businesses IT spend today.

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"We just had a major office move and upgrade, with some complex IT issues and security to resolve and implement. Control Alt Delete came up with solutions and installed said fixes. They have been available to resolve the problems that we encountered as the network grew and new strains were placed on the system."

- Sarah K., Small Business Owner

Free IT Audit For Tourism Businesses

Discover hidden opportunities and potential threats to your Tourism business with a free, no-obligation IT audit from Control Alt Delete. Fill out this quick form to get started.

Providing Cloud Computing Services To Small Businesses In The Lower Mainland

Learn more about the locations we serve at the links below.