Managed IT Support for Vancouver Small Businesses

Boost productivity and ignite growth with our world class managed IT support. Proudly serving Whistler, Vancouver, and Lower Mainland small businesses.

Rapid 15-Minute Response Time | Cut IT Costs Up to 30% | Flexible Pricing & Contracts

​​We Get It - IT Can Be a Pain

Struggling to manage your IT due to lagging support or lacking technology? In today’s fast-paced business environment, your IT should speed up your growth, not hinder it.

As a small business owner in Vancouver, Whistler, or the Lower Mainland, you understand the importance of reliable IT infrastructure. But managing it yourself or relying on ad-hoc IT support can be frustrating, cost-consuming, and risky.

That’s where Control Alt Delete comes in. Since 2013, we’ve been the trusted IT partner for more than 60 Canadian companies, managing over 2,000 users. Our team of 22 Canadian nice guys and gals (and general IT do gooders) combines responsive service with bleeding-edge technology to keep your business running like clockwork.

Grow Faster with High-Touch IT Support

Managed IT support is provided by managed service providers (MSPs). With these IT experts proactively monitoring, managing, and maintaining your entire IT infrastructure remotely, your IT functions seamlessly in the background. Less focus on IT allows you to focus on growing your business. The challenge? Finding an IT team you can trust.

With Control Alt Delete as your IT partner, you’ll experience:

Proactive 24/7 Monitoring and Maintenance

Our advanced SIEM (Security Information and Event Management) system continuously monitors your network, identifying and addressing potential issues before they impact your business.

Remote Monitoring and Management (RMM)

Our RMM services provide continuous oversight of your IT. This allows us to detect and resolve issues remotely, ensuring your systems are always running at peak performance.

Network Optimization

From SD-WAN implementation to VoIP solutions and more, we ensure your network infrastructure is efficient, reliable, and scalable. You get enhanced performance, reduced costs, and more seamless communication, allowing your business to operate at full speed.

Patch Management

We proactively handle all critical security updates. Our team ensures timely installation of essential patches, maintaining the security and stability of your IT infrastructure without disrupting your business.

Help Desk Support

Our team of experienced technicians is available 24/7 to assist with any technical challenges, providing immediate support and troubleshooting for hardware and software issues.

All of this while typically saving up to 30% on your IT costs with flexible month-to-month contracts. Partnering with Control Alt Delete is truly a strategic IT investment that helps drive your business forward in total confidence.

Your Managed IT Questions Answered

Browse some of the frequently asked questions we get about managed IT support and our services.

Our managed IT plans offer top value and quality. Organizations that outsource their IT to an MSP typically save 25-75% compared to hiring in-house. Plus, they get better service quality! Pricing ranges from $150-$250 per active user per month, plus any applicable project fees and hardware.

Switching to Control Alt Delete is seamless and straightforward. We understand the frustration of unresponsive IT support, so our dedicated transition team ensures smooth communication and handles every detail, from network setup to data migration, with minimal disruption. We take over quickly and efficiently, so you experience better service with no downtime or hassle.

We specialize in supporting small to medium-sized businesses in Vancouver, Whistler, and the Lower Mainland, typically with 10-100 employees.

We guarantee a response within 15 minutes for all support requests. That includes around the clock, 24/7 coverage.

You can send support tickets at the touch of a button. Just hit the F1 button or open our app, and our software automatically runs a diagnostic. Our techs get to work fixing the problem immediately, saving you the frustration of explaining what went wrong. This process saves an average of 10 minutes per ticket.

Yes, we have offices in Vancouver and Whistler with technicians distributed throughout the Lower Mainland area, including Calgary, Kelowna, and Victoria, to provide on-site support when needed.

Our combination of rapid response times, local expertise, and background in cybersecurity sets us apart. We’re a bunch of nice guys and gals, the brightest and most seasoned engineers in the industry, and we truly love what we do.

Yes, our packages are month-to-month with no long-term commitments. We want our clients to stay with us for one reason only – they are extremely happy with our services.

By preventing downtime, optimizing your IT infrastructure, and providing predictable monthly costs, we help reduce unexpected expenses and improve overall efficiency.

Yes, our background in "white hat" hacking means we're equipped and prepared to protect your business from the latest cybersecurity threats.

Absolutely. We offer comprehensive cloud services, including migration planning, implementation, and ongoing management. 

Control Alt Delete provides expert setup, management, and ongoing support for all Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive. We ensure optimal performance and security, enabling seamless collaboration and productivity.

We implement automated backup solutions that protect your data from accidental deletion, hardware failures, and cyber threats. With Control Alt Delete's managed data backups, you can ensure business continuity and protect your valuable data from unexpected loss.

Simply schedule a free IT assessment using the button below. We'll review your current setup, discuss your needs, and provide a customized support plan for your Vancouver small business. 

Control Alt Delete Your IT Problems

Don’t let IT bottlenecks hold your business back from reaching full potential. Experience the peace of mind that comes with expert, responsive, and local IT support. Ready to take the first step towards stress-free IT management?

Real Results for Real Vancouver Businesses

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"We just had a major office move and upgrade, with some complex IT issues and security to resolve and implement. Control Alt Delete came up with solutions and installed said fixes. They have been available to resolve the problems that we encountered as the network grew and new strains were placed on the system."

- Dr. Sarah K., Vancouver Small Business Owner

“They set us up with everything we needed at our Whistler based shared office @workinspace. Quick, reliable and great work, thanks!”

- Jamie L. Whistler Small Business Owner

"I'm so glad I picked up the phone and called Control Alt Delete. They are fabulous, super helpful professionals and they really know their stuff. They talked me through all my options, explained the pros and cons for each and helped me choose just what I needed. They’re super quick, gives great tips over the phone, and is now my go-to IT team. Thanks James and Control Alt Delete!"

- Shelly B., Vancouver Entrepreneur

Free IT Audit For Vancouver Small Businesses

Discover hidden opportunities and potential threats to your business with a free, no-obligation IT audit from Control Alt Delete. Fill out this quick form to get started.